Subscription FAQ
Subscription Basics
An active Play Club subscription unlocks the subscription content in participating Play Club games.
Access remains available while your subscription is active. The subscription screen explains what is included before you purchase.
Open More Games in the app to browse participating Play Club games.
The subscription screen shows the options currently available for this app.
Review the price and renewal details shown before confirming your purchase. Available options and prices may vary by app and region.
Subscriptions renew automatically unless canceled. Your renewal date and subscription details are shown in your Apple subscription settings.
Apple manages purchase confirmations, billing, and subscription changes.
Access & Devices
For purchases made with your Apple Account, sign in to the App Store on the other device with the same Apple Account.
Open the app on that device and tap Restore Purchases.
You can check your subscription status in Settings > [your name] > Subscriptions.
Restore Purchases checks for eligible purchases linked to your Apple Account.
1. Sign in to the App Store with the Apple Account used for the purchase.
2. Open the app and tap Restore Purchases on the subscription screen or in Settings.
3. Stay connected to the internet while your purchases are checked.
Check your internet connection and make sure you are using the Apple Account that made the purchase, then try again.
If you still need help, email support@ninjafish.com with the app name, your device model, and any message shown when restoring.
Never send your Apple Account password or verification codes.
Sign in with Apple is optional and helps sync Play Club access across supported devices.
Signing in does not start a subscription. Removing this connection does not cancel a subscription purchased through Apple.
Billing & Account
Open Settings > [your name] > Subscriptions, select the subscription, and follow Apple’s cancellation instructions.
Apple shows your current access and renewal status. Deleting the app does not cancel your subscription.
For step-by-step instructions, visit Apple’s support page: https://support.apple.com/en-us/118428
Privacy & Safety
Our games use parental gates for protected actions, such as purchases and external links.
Review the app’s Privacy Policy for details about how information is handled and how to contact us.
